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Sound Isolation Store Customer Testimonials
Quick note about our customer testimonials: We have a policy of not pestering our customers unless we really need to sort something out with them. The testimonials below were submitted to us by real customers without any solicitation or request from us. The reviews below are just a handful of the reviews we have received from customers over the last few years. Other than fixing some basic spelling and grammar mistakes, we do not edit the reviews.
Excellent customer service!! My order had to be shipped from different locations and did not arrive together. I sent one e-mail that was answered within one hour, and they told me exactly when the remaining order would arrive. A company that understands the value of customer service...
- Thomas from Pennsylvania
I have never received this amount of customer service from any online retailer, period. Thanks a lot for all of your help Eric!
- Mark James from California
The Sound Isolation Store has excellent service, my email questions would be answered within a day (typically sooner) and I always got exactly what I ordered. I was also able to call and speak with someone, who was courteous and gave me the information I needed immediately. In addition, your website is easy to browse and provides good information for estimating product quantities.
- Steven from Illinois
Everything was very easy and the prices where the best I had found. When I was comparing prices someone from another company even said to go ahead and take the price from Sound Isolation Store cause he didn't know of anybody who could beat their price. I would definitely order from Sound Isolation Store again.
- Nathan from Missouri
I just wanted to drop you a note and say thanks for your help. I got the shipment today and everything arrived safely and promptly. I can't say thank you enough.
- Brett from Massachusetts
I'd like to thank you guys for your excellent service and unbeatable prices! Your online store and prompt delivery were essential to both my budget and timeline during the renovation of my now soundproof shed.
- Matthew from North Carolina
Being a seasoned online shopper, I can say, unequivocally, that Sound Isolation Store provides one of the absolute best online shopping experiences available! The site is easy to navigate and works like it should. Customer service reps are knowledgeable, honest and polite. Product prices and shipping rates are unbeatable. Orders are always accurate and problems (if they ever occur) are dealt with immediately. Shipments go out precisely when promised and arrive when they're supposed to (or earlier!). 5-stars without a doubt!
- Alex from Ontario
Great products, great prices and great customer service. Very convenient company to do business with, products arrived here in California within a few days each time.
- Brandon from California
While many consumers are quick to provide feedback when they are disappointed with a company/product, they often overlook the positive feedback. I however, would like to commend you on the excellent service and product knowledge you provided me during my home theater project. From my initial call through receiving the merchandise, you were always honest and helpful and your responsiveness to my questions were impeccable. I would happily and sincerely recommend your company and its products to anyone I know. My home theater is complete, thanks to your help and guidance.
- Scott from New York
Just wanted to let you know I order a lot of things online and to date my experience has been that LL Bean usually had the fastest delivery time and loads of other companies could learn a lot from them…But you were even faster! I place my order online Sunday and was concerned the Green Glue wouldn’t get here on time for my contractor so I emailed your company. I actually received a response on a Sunday! Unfortunately, because Monday was a holiday, I was told it wouldn’t ship out until Tuesday. Boy was I pleasantly surprised when I RECEIVED the order Tuesday! If the green Glue performs as well as you delivered, I will be a very happy customer! I’ll let you know. Thanks!
- Beth from New Hampshire
I have to write and say thank you for taking the time to to create such an incredibly informative and well designed website. I'm in Seattle and hope to figure out my purchases much sooner than expected. It's a no-brainer who I'll be buying from... Right on!
- John from Washington
It was quite hard for me to look for products that would really work when it comes to sound isolation and I have already purchased various products which have really not given me the results that I need and I ended up being frustrated with the products that I purchased.
But after trying the products of Sound Isolation Store, specifically the Green Glue Compound I found it to be very effective and I found the product very reasonable in price and I can commend the quick and fast responses that you have when it comes to the delivery of the products.
- Luke from Wisconsin